The contract between Hamedson Design Studio “HDS” and the client will be on these conditions to the exclusion of all other terms and conditions. Any variations to these conditions shall have no effect unless agreed in writing.

• The works to be carried out shall be as set out in the HDS confirmation order email. Once the deposit is received by HDS, this contract becomes legally binding and all monies owed for the work carried out must be paid in full.

• HDS will only commence work on a project after receipt of 25% deposit of the quoted project fee from the client. The final 75% payment is to be made on completion of the website. The website will be switched to live mode once the clients remaining balance is paid in full.

• The deposit paid to HDS covers the cost of design work carried out. It is not possible to refund a deposit once HDS have started the design if the client wishes to cancel the project. HDS reserve the right to decide whether a refund is applicable if requested by the client for any reason.

• A refund is not guaranteed by HDS but possible providing HDS decide upon this option. Once the client has approved the second stage of the development, which is the creation of screen captures and approval of the third stage, which is the development of the website, then the client is fully liable for the complete amount of the project cost agreed on the order invoice.

• HDS shall expect the client to carry out sufficient research before proceeding with a website. This will include checking that the business idea will operate legally within UK law. It is important that the website is not in any way illegal.

• Any content including, images, text, logo or business identity copied from another website and supplied to HDS for use on their website is strictly prohibited, and in any such case, HDS are not liable for this as the client will take full legal responsibility.

• Where images used on the website have been purchased by HDS on behalf of the client, these images are strictly for use on the website only. HDS are not liable for misuse of these images by the client or any other person copying, altering or distributing the images to individuals or other organisations.

• HDS will provide 1 years free hosting for the client with any standard design package. After the first years hosting the client will need to pay for another full years hosting annually to keep the website active. In doing so we will endeavour to provide a reliable and professional service to the client at all times but do not guarantee that the website hosting will be available at all times, especially in the event of a technical failure beyond our control.

• HDS cannot be held responsible for anything adversely affecting the client's business operation, sales, or profitability that they might claim is a result of a service provided by HDS.

• Where we have been asked to provide search engine optimisation for a client, we do not guarantee any specific placement or high ranking on search engines.

• HDS will guarantee to submit your completed web site to the search engines but remember, there is no guarantee on how long it will take in total for your site to be included, it normally takes two months but it could take longer depending on the search engine crawlers.

• HDS will provide the client with an expected project completion date. We will endeavour to meet any given deadline but we do not guarantee and are not bound in any way to complete the project by this date.

• HDS own all design and code of the website until final payment has been received in full. Once final payment is received, the client will then own the design and code of the website. Images will have been purchased by HDS for the client unless the images have been supplied by the client.

• All images displayed on the client's website will only be used after authorisation by the client and are the sole responsibility of the client regarding usage and copyright. Should any legal issues or claims arise from the content or copyright of any images supplied by the client or HDS, they will be the sole responsibility of the client.

• HDS may from time to time employ freelance designers to cope with the demand of our web design/graphic and programming services. Should any legal issues or claims arise from the website graphic development or copyright of any material supplied to the client, it is the sole responsibility of the freelance designer and not HDS as a business.

• Any domain names registered by HDS will be registered to the HDS trading address. Although the domain names are registered to HDS but client is the legal owner of the domain and if they request to have the details changed or the domain transferred elsewhere, HDS will do this within a reasonable time.

• All newly registered domain names by HDS will have an expiry date after one or two year of registration. It is the responsibility of the client to renew their domain names when due. If a domain name expires, HDS cannot be held liable for this. However, HDS will make reasonable effort to contact the client regarding domain renewal.

• When a client renews “hosting” with HDS, this also includes domain renewal if the renewal is needed to keep the site functioning and was purchased as part of the hosting package. If the client does not renew the hosting, their domain name could be made available to the public for purchase and HDS cannot be held liable for this.

• Renewal of “hosting” is due on a yearly basis. The date of renewal will be annually from the date the website was ordered by the client. The “hosting” will not be renewed if we cannot contact the customer or the customer requests for us to not host this site.

• The hosting renewal charge must be received within 30 days of the hosting expiry date. We reserve the right to deactivate any website where the hosting has expired and the client has not paid the renewal charge. There will be an admin fee set by HDS for reactivating the web hosting. If the client wishes to terminate the hosting and domain and transfer it to another provider, HDS will do this for a specified admin fee at the time of the transfer.

• If the client does not use HDS hosting services then the management and hosting of the domain name are full responsibility of the client. If the client provides us the information for their own chosen hosting with an alternative provider, they must assure all FTP details are correct and relating to the website we have created for them. If any errors occur during the upload or download via the clients’ server, or if any personal data related/unrelated is corrupted or destroyed, HDS are not liable for this.

• HDS has no control of, or responsibility for, the content of our client's web sites. In no way does the textual or image based content of our client's web sites constitute HDS endorsement, or approval of the web site or the material contained within the web site. HDS has not verified any of the materials, images or information contained within our client's web sites and is not responsible for the content or performance of these sites or for the client's transactions with them.

• HDS provides links or references to our client's websites solely for the convenience of prospective customers and intends that the links it provides be current and accurate, but we do not guarantee or warrant that such links will point to the intended client site at all times.

• If a project takes longer than two months to complete, due to fair work policy, any extra work is chargeable to the client at £25 per hour. This will be reviewed by management at the time of the extended period and all relevant matters and information relating to the delay will be taken into consideration.

• Until full payment has been made, HDS retains ownership of all original artwork or parts contained therein, whether preliminary or final. Upon full payment, the client shall obtain ownership of the final artwork to use and distribute as they see fit. HDS retains the right to use the completed project and any preliminary designs for the purpose of future publications on design, marketing materials, and portfolio.

• The designer shall make every effort to ensure the final product is free of any grammatical and spelling errors, before giving the final product to the client. It is agreed that it is the client's responsibility to ensure that there are no spelling or grammatical errors contained in the final product. It is agreed that the designer is not responsible or held liable for any errors contained in the final product after the final product has been published in view of the public.

• All correspondence and documents provided will be treated as confidential between the client and the designer, unless both parties involved have granted consent.

• After support will be provided for two months completely free of charge which includes content management system, e-commerce, domain, email and hosting related questions. After this period, HDS support is discontinued. If the client wishes to continue HDS technical support, then a support package fee will be made available.